Warranty

Crete Design LLC offers a 2 year limited warranty against manufacturer defects. We will repair or replace product which has proven to be defective in workmanship and/or material by a Crete Design representative. The buyer must provide proof of purchase, along with date of delivery to the end user. Buyer must also coordinate shipping associated with replacement of the unit. Crete Design LLC is not responsible for any defects resulting from misuse, user error, installation error, abuse, repair or alteration.

Warming Trends Burner Warranty:

https://www.warming-trends.com/warranty

Secure Packing & Delivery

We will ship any of our concrete products within the 50 states.

Since we are closely involved with the fabrication of each piece crafted we ensure that every piece shipped is carefully crated and packaged to the same exacting standards it was made.

Guaranteed Quality

We will provide technical assistance for the life of our product.

We believe in using the best raw materials and admixtures to create beautiful and functional concrete art that will last for generations to come.

Ease of Maintenance

Concrete products require little maintenance, just cleaning with mild soap

See Owners Manual